Your Gold membership is a good basic option with the essential benefits. To begin with you have emergency assistance, for extra peace of mind. There are plenty of other benefits as well, including exclusive discounts, and a lot more. To find out exactly what your membership entails, take a moment to read through your brochure. You will also receive monthly newsletters containing updates and reminders about your membership benefits, as well as other interesting news and exclusive offers, so be sure to look out for them.
To save you time and effort, we provide one contact number for you to locate essential services – from entertainment providers to home repair servicemen. We can also help to make reservations at your favourite restaurants, nationwide!
Bidvest McCarthy Call-a-Cab
If you’re going out on the town and are likely to exceed the alcohol consumption limit, simply call 011 430 1610 to book your lift service and we’ll send our drivers to drive you and your vehicle home. This service is available between the hours of 6pm and 3am only. T&C’s apply. Platinum and Onyx members are entitled to use the service twice per month, at no cost to you within a 50km radius of your pick-up. Visit www.clubmccarthy.co.za for more info on how to book your driver. Terms and conditions apply.
Online Benefits Mall
Our online mall is packed with discounts and special offers exclusive to Bidvest Club McCarthy members. You’ll find incredible discounts from house and garden, retail, entertainment and food. These are available in the form of online vouchers which you can print out from our website
Exclusive monthly electronic newsletter
Members receive an exclusive monthly e-newsletter - packed with info about the latest vehicle releases and other news from the world of Club McCarthy. We will use this to bring you regular updates of new benefits, competitions, exclusive discounts and much more!
Please note: All of the benefits listed above are only available through the Bidvest Club McCarthy call centre on 0861 293 329 or online via www.clubmccarthy.co.za.
At the core of our assistance benefits is our emergency assistance programme – if you have a medical emergency or need legal advice, you simply have to contact our call centre and we will help you find the right person to resolve it.
You are covered 24 hours a day in the event that your vehicle, registered with the Club, is rendered immobile due to a mechanical or electrical breakdown. This 24-hour assistance service applies to the specific passenger vehicle(s), 4x4 vehicle(s) or light commercial vehicle(s) (less than 3.5 tons) registered for Bidvest Club McCarthy membership. It covers you in the event of the following occurring within the borders of the RSA:
Flat battery? We’ll jumpstart you.
We’ll arrange and pay to have your vehicle started. Need this service again? We’ll gladly assist if you haven’t had the opportunity to replace the battery at an outlet on the same day. If a replacement battery is required, we’ll cover the cost for your vehicle to be towed, subject to the limits set out in the limitation of benefits table. The cost of the battery is for your own account.
Flat tyre? We’ll change it.
We’ll arrange and pay to have your spare tyre put onto your vehicle. If you don’t have a spare or tyre change equipment (including special wheel nuts) in the vehicle, you will need to notify the call centre agent up front. We will then arrange a tow in service subject to the limits in the benefits table.
Run out of fuel? Help is on the way.
We will send someone to assist you with 10 litres of fuel. The cost of fuel will be for your account. It is important to ensure that you advise us of the exact type of fuel that your vehicle takes as Bidvest Club McCarthy cannot be held responsible for an incorrect fuel type being put into your vehicle.
Keys locked inside your car? We’ll get them out.
We will arrange and pay for a locksmith to open your vehicle, where this is possible. This service excludes all parts, components, keys or key-cutting costs, or other similar charges. If it is not possible to retrieve the keys from your car, due to a smart card or locked gears, the towing cost is for your account.
Where keys have broken off in the door or ignition, our contribution to the cost is subject to the limits set out in the limitations of benefits table. In the event of the service provider being unable to resolve the problem where it occurred, the cost for any additional assistance is for your account.
Broken down? We'll tow you in.
We will arrange and pay for your vehicle to be towed to the nearest Bidvest McCarthy workshop or approved RMI repairer in the event of an electrical or mechanical breakdown.
In the event of a breakdown more than 100 km from your normal place of residence, Platinum and Onyx members have the following additional benefits available only if the towing is arranged via the Bidvest Club McCarthy assistance call centre:
Emergency Car Hire / Overnight Accommodation (Upgrade to enjoy this benefit)
Where a breakdown has occurred over 100km away from your home town, resulting in an overnight delay, we will arrange and refund the member on receipt of the invoice up to the amount specified in the benefits table towards:
Been in an accident? We’ll tow your vehicle.
We’ll arrange to tow your vehicle. This service is only offered in the event that your vehicle is not drivable and not covered for this cost under a short-term insurance policy. At the time of the call for assistance, members with short-term insurance cover will be transferred to their relevant insurer or broker for assistance at their own expense.
Courtesy Transport
Where a vehicle needs to be towed to a repairer and the incident has occurred within 100 kilometres of your residence, we will arrange courtesy transport (ie, a taxi) to a nominated destination. You must pay the cost upfront and may then claim back the cost. Subject to the limits set out in the limitations of benefits table.
Vehicle Storage
If required due to overnight delay, we will arrange and pay up to the limit set out in the limitations of benefits table for the safe storage of the vehicle.
Vehicle Recovery
We will arrange and refund you on receipt of the invoice, up to the amount specified in the benefits table, towards the cost of collecting the vehicle and returning it to your normal place of residence after the repair has been affected.
Our 24-hour Medical Emergency line offers you and your immediate dependants (living with you) response and assistance in certain medical emergency situations as described in the limitation of benefits table. Professional, qualified medical personnel will ensure that the most appropriate emergency service is dispatched.
This service provides you with 24 hour legal support and advice. Practicing lawyers, legal consultants and academics will provide you with broad-based assistance including:
Membership of Auto Legal entitles the member to legal advice, assistance and sourcing of legal representation by South Africa’s top lawyers in any court in the following matters regarding the ownership of, the travelling in and the use of a vehicle.
Please note: The Club does offer households assistance but as a Gold member, making use of this service would be for your own account. To enjoy this service as part of your benefits, simply upgrade to the Platinum or Onyx tiers, which include full household assistance.
Home
Contact Us
My Profile
Can't Find What You Are Looking For?
Search All Vehicles
Search New
Search Dealer New Stock
Search Commercial
Search Used
Search Demo
Search Special Offers
Bidvest Club McCarthy
Used Car Alerts
Dealerships
Real-Time Service Booking
Value Added Products
Terms of Use
Access to Information
Data Protection
Group Governance
Bidvest Club McCarthy
FAQs
McCarthy (Pty) Ltd is an authorized Financial Services Provider. FSP6852.